Foot District Reviews

At Footdistrict, the prices of items are the same in both the online store and the physical store. They offer a variety of products at different price points. For instance, you can find New Balance shoes for €152.00, reduced from €190.00, or an Air Jordan 1 Mid "Black Royal Metallic" for €98.00, down from €140.00. They also have a range of clothing items, such as the Nike Sportswear Essential Women's Parka for €224.00, reduced from €320.00. Please note that the return shipping costs and any other additional cost generated by the shipment are the responsibility of the customer.

Footdistrict is an online store that specializes in sneakers and streetwear. They offer a variety of products including footwear, clothing, brands, and accessories. Some of their best-selling items include Dr. Martens Adrian Bone Snaffle Loafers, Sunnei Prototipo 5 Unisex Sunglasses, adidas Performance Football DFB Germany 1996 Away Men's Jersey, and LMC OG Two Tuck Men's Chino Pants. They also provide services such as 24h Delivery, Free Shipping, Safe Purchase, and 14 Days Return. All the products they sell are original as they work directly with each brand.

To track your order on Footdistrict.com, you need to follow these steps: When your order leaves the warehouse, you'll receive an email confirming the shipment. This email will contain details of the delivery company and the tracking number. You can use this tracking number to see where your parcel is at all times. In addition, the email will provide you with a direct link so that you can track your order with just one click. If you didn't receive this email, please check your spam folder. If you still can't find it, you might want to contact Footdistrict's customer service for further assistance.

Footdistrict offers a variety of payment methods to ensure a simple and safe online shopping experience. All transactions carried out at Footdistrict's online store are protected by advanced security systems, making your personal information and payment information unreadable to third parties. Here are the payment methods available:

1. Credit or Debit Card (Visa, Visa Electron, Mastercard, or American Express): This is a secure, convenient, and immediate form of payment. The credit card data is transmitted encrypted and you pay directly at your bank's payment gateway. Footdistrict does not store or have access to your bank details.

2. Google Pay: This is a payment method designed with strong security measures, fast, and simple. You need to have a Google Pay account, select Google Pay and the card you want to pay with, or easily add a card while paying and it will appear the next time you use Google Pay online.

3. Apple Pay: This payment method can only be used with an Apple device, which has the Wallet app with an activated valid card. It is an easy, quick, and secure way to pay at Footdistrict. Select the "Apple Pay" logo and the word "Pay" to be redirected to the payment acceptance platform.

4. PayPal: PayPal is an online payment service with which you can pay safely, quickly, and easily. Pay directly in PayPal with your account or Visa, Visa Electron, or American Express card.

5. Cash on Delivery: Pay in cash to the courier when receiving your package. Maximum amount per order is 995€. This service has an additional cost of 5€ per order. Available for Spain and Portugal except Canary Islands, Balearic Islands, Ceuta, Melilla, Madeira, and Azores.

6. Klarna: Pay for your purchases in 3 interest and commission-free payments..

Footdistrict.com has a return policy that allows customers to return their purchases. They have extended the return period until January 31 for all the purchases made during Pre Black Friday, Black Friday, Cyber Monday, and Christmas. All purchases made after November 15 and until January 10, 2024, will have an extended return period. The customer is responsible for those costs generated and they will be deducted from the amount of the refund. The customer must indicate the order number and identify the shipment clearly as a “return”.

In general, you have 14 calendar days from receipt of the item to make the return. They do not accept changes, instead, you must return your item and place a new order for the item you wish to receive.

As for the shipping policy, orders are shipped from their warehouse in Spain. In times of high volume of orders (during sales, promotions, limited releases, Black Friday, etc.) please allow 1-3 business days for your order to be processed before it is shipped. The shipping costs do not include customs costs, import duties, or taxes generated in the country of destination, and will be paid at the destination by the recipient of the goods. The customer is responsible for that cost or tax. For orders placed from outside the EU, VAT is not included in the price of the item. In Europe, it is included in the price of the items. The final price of the product is the one that appears on the website and does not vary in any case. Footdistrict does not assume responsibility for any cost or tax pertaining to the country of destination. They offer an economical shipping price to offset any costs that may be incurred upon arrival at the destination’s country customs. International sales are not subject to VAT refunds. They do not accept as a shipping address of your purchase a P.O. box or a pick-up point. Nor do they send orders to military bases due to security protocols. The shipping address can only be modified once every 3 months and you must send a request to help@footdistrict.com.